Frequently Asked Questions
Please read our FAQ before sending us a message.
What's your MOQ?
We serve for hoteliers, instead of individual customers. Our minimum order quantity is 50 rooms.
Get Free Shipping on all orders over 5 cubic meters due to seashipping requirement! Items are dispatched from China manufacturers and will arrive in 6-8 weeks. Please contact us for more info.
Bank-transfer is our preferred payment method. For small amounts, we also accept credit cards.
All of our products are custom made to order,thus we can save the cost of keeping inventories. The production time is 4 weeks, plus sea shipping time 3-5 weeks to your door address. Please be aware of that and make proper purchasing & installation schedule.
After you ordering, we will send you proforma invoice for deposit payment. After 4 weeks the production is completed, we will send you pictures/video for confirm the balance payment. And then we will ship the goods to your address.
Yes, you will receive the invoice for your order.